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tHE BUSINESS OF DENTISTRY

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Toxic Teams are Expensive: The Hidden Cost of Poor Culture in Dentistry
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The Secret to GREAT Customer Service
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Why Patient Self-Scheduling Isn't Optional Anymore: The Death of Dental Phone Calls

ARCHIVED aRTICLES 

  • 15 ChatGPT Prompts Every Dental Practice Should Be Using to Grow Their Practice 
  • Top 9 Dental Industry Trends (2025-2027)
  • ​Take the Stage and Engage
  • The Four Areas of Successful Operations for a Dental Practice
  • ​How to Safeguard Your Dental Practice from Embezzlement: One Dentist’s Personal Story
  • Why Your Dental Practice Needs More Google Reviews (and How to Get Them)
  • Dental Practice Success: 4 Tips to Close Out the Year Strong
  • 6 Key Principles for Scaling Your Dental Practice Without Compromise
  • Multiply
  • Is Your Team Holding Back on Ergonomics Issues? Nonverbal Cues Dental Practice Owners Can’t Afford to Miss
  • The Freedom Plan
  • Money Creates Options
  • Smart Supply Chains: Uncovering the Greatest Growth Hack for Dental Practice
  • Principles of Practice Management: The Critical Role of the Dental Office Manager
  • The Front Desk Advantage: Sales Skills Every Dental Office Needs
  • Freedom Day USA
  • 4 Steps to Determine How Many Patients You Need Each Month
  • 9 Valuable (and Timeless) Lessons I've Learned in Dentistry
  • New Guiding Principles for Successfully Recruiting Staff in 2025
  • Appealing Denied Dental Claims: Can Legal Citations Help?
  • Do Your Patients Understand What You Are Doing?
  • The Art of Leading Complicated People
  • Demystifying Dental Insurance: A Guide for New Dental Associates and Practice Owners
  • A Look at the Dental Industry's Dual-Payer Problem 
  • My Two Cents: Build Your Wealth, Pyramid Style
  • 5 Creative Ways to "Always be Hiring" for Your Dental Practice
  • 9 Strategies for Working Smarter, Not Harder in Your Dental Practice​
  • Is An Open-Book Management Style Right for Your Dental Practice? Absolutely, Yes!
  • Developing Connections Among Employees: A Key to Retaining Staff
  • Top 5 Features Every Dental Website Must Have
  • The Key to Generational Wealth Using “Buckets”
  • Passive Income: Doing Well by Doing What's Best for Your Patients
  • ​Changing Community in Dentistry
  • Insurance Freedom: Time to Cut the Chains that Bind
  • 5 Tips to Improve Your Dental Practice's Finances in 2025
  • How to Decide When to Sell Your Dental Practice: Critical Factors and Strategies
  • Building a Business Family: Best Ideas for Creating Holiday Traditions for Your Company
  • There Are Ways to Reduce Taxes to the Seller and Payer When a Dental Practice is Sold
  • How to Build the Team That Leads Your Organization to Success
  • The Power of Before-and-After Photos in Case Presentation
  • 17 Tips for How to Motivate Employees Effectively
  • It’s Essential to Create a Budget for Your Dental Practice
  • Practice Preventive Care for Your Dental Business
  • How to Encourage Employees to Disconnect From Work
  • Freedom Day USA How Your Practice Can Say "Thank You" to Veterans
  • Comparing Fee-For-Service and Capitation Revenue Models in Dental Practice
  • What to Do When Selling a Practice
  • ​The Asset of Authenticity: Social Media's Secret Weapon
  • A Plan to Help Solo Dentists Keep Up with the DSOs
  • Factors Constraining the Widespread Integration of Dental Microscopy in Clinical Practice 
  • My Two Cents: How Dentists Can Create Wealth in 2024
  • ​Embracing Sustainable Dentistry: What Your Dental Practice Can Do to Help the Planet
  • 4 Ways to Combat Economic Impacts to Your Practice
  • 6 Great Ways to Grow Your Dental Practice in 2024
  • Wi​lson Martino Dental Is the Practice That Keeps On Giving
  • How Far Should You Go When Compensating Your Dental Team?
  • ​It's Time to Break the Dental Retirement Rules
  • 8 Scary-Good Halloween Dental Marketing Ideas
  • A Day of Free Dental Care for a Lifetime of Freedom: Honoring Members of the Military
  • Storytelling: A Powerful Dental Marketing Strategy
  • How In-Depth Analytics Help Dentists Achieve Long-Term Goals
  • 6 Small Improvements In Your Dental Practice That Will Make A Difference Right Away
  • Engagement for Boomers: What They Want, How to Give It
  • Freedom Day USA
  • What is Employee Wellbeing and Why Does it Matter?
  • How 3 Minutes Can Change Patients' Entire Experience​
  • Surviving the Staffing Crisis: Keep Your Team for the Long Term​
  • The Hero of the Hour Podcast- Essential Ingredients for Creating Your Best Life
  • Keeping It In The Cards: Getting the Best Deal for Credit Card Processing Services
  • 4 Ways to Thrive in a Tough Economy
  • SWOT Analysis for Dental Considering Selling Their Practice to a DSO
  • Talking About Money: Value, Cost, and Payment Solutions
  • Don't Let the Holidays Slow Down Your Business
  • Why Most Dental Marketing Misses the Mark
  • Hiring Bias in Dentistry: It's Not Just for Humans Anymore
  • 4 Ways to Counteract the Effect of Inflation 
  • New Trends in Dental Practice Design and Flow
  • More than a Membership Platform: 4 Ways to Gain a Competitive Advantage
  • Increasing Speed Will Increase Production, Without Raising Your Stress
  • Showing That You Care About Employee Wellbeing
  • Creating a Life of Abundance and Significance 
  • U.S. Employee Engagement Slump Continues
  • How to Keep Your Dentistry Practice Profitable Even as Inflation Rises
  • Nationwide Military Thank You Event Founded in Dentistry Celebrates its 10th Anniversary
  • How to Tell If Your Systems are Broken 
  • Using Job Websites to Efficiently Staff the Dental Practice 
  • How to Write Compelling Social Media Dental Captions
  • How Large Is the Ideal Operatory?
  • How Dentistry Can Become a Path to Financial Freedom 
  • HIPAA In 2022: What's On the Horizon?
  • 12 Dental SEO Tips for 2022
  • Back to School: A Fifth Grader's Guide to Becoming a Wealthy Dentist 
  • Does Your Brand Need a Refresh?
  • 7 Tips for Running a Successful Dental Practice
  • Fake Online Dental Reviews and Public Deception
  • 8 Spooky Good Dental Marketing Ideas for Halloween
  • The 'F' Word That Keeps Your Practice from Growing
  • Marketing Lessons from My Trendsetting Grandpa
  • Top 10 Tips for Navigating the Minefield of Practice Acquisition 
  • Freedom Day USA- Nationwide Military Thank You Event Founded in Dentistry
  • 8 Tips for Increasing Your Marketing ROI
  • The Dental Practice Market Has High Hopes for 2021
  • Dentists Should Target Small Businesses for New Patients, Research Suggests
  • Smart Office Design for Post-COVID Times
  • The 7 Secrets to a Successful Dental Practice
  • A Look Ahead: The Dental M&A Landscape in 2021
  • Use High- Value Scheduling to Improve Your Dental Practice's Bottom Line
  • Cultivate 5 Drivers for a High-Performance Culture
  • Strategies for Growing Your Dental Practice in 2021
  • Be the Boss Employees Want to Work For
  • Using Membership Plans to Improve Cash Flow with Dr. Brett Wells
  • Will Dental Offices Remain Open if There is Another Wave of Shutdowns?
  • 5 tips on how to incorporate teledentistry services into your dental practice right now
  • Dental Finance 101: Where Does All the Money Go? (Or, How Does Your Income Pie Get Divided?)
  • It’s time to pick a dental dance partner
  • Marketing in a crisis: Lessons dental practices can learn from the COVID-19 pandemic
  • The ‘energy’ crisis: Helping you reengage and reenergize
  • Patients need to hear from their dentists too: Here’s a proactive patient communication tool for dentists to use​
  • Start Thinking About Your One-Page Plan for COVID-19 Recovery​
  • 2020 state of the dental practice: Q&A with industry expert Fred Joyal
  • Enough ‘closely monitoring.’ We need answers about COVID-19 and our practices.
  • The effective dental practice huddle​
  • Are you aware of the new ADA dental coding changes for 2020?
  • Dental Marketing Trends with Benefits
  • 10 common mistakes dentists make when starting a practice
  • TEXTING WITH PATIENTS: A GUIDE TO SUCCESS
  • ADA Financial Policy Builder Tool Unveiled to Help Members Develop Patient Policies
  • Build a Sustainable Dental Practice Through New Mover Marketing
  • Your Associate Doctor: Benefit or Bust?
  • Digital Dentistry Data - Unlocking the Power of Open Architecture
  • How are Dental Fee Increases Affecting Your Practice?
  • The Workcation is Changing- and Taking One Can Boost Your Business
  • Dropping Dental Insurance Plans: Could Your Practice Survive?​
  • Want Employees to Stick Like Glue? Attract Them with Meaning
  • 4 Dental Web Design Trends You Can't Ignore in 2019
  • ​Dental Therapy Might Not be What You Think, but is it for North Carolina?
  • Major Change is Here: Why Shifting Patient Demands are Endangering Your Practice
  • Treat People Like Assets, Not Expenses-- Invest in Them
  • The Importance of Cash Flow Forecasting
  • How to Advance in Dentistry, According to Kavita the Dentist ​
  • ​Every Team Needs a Coach
  • Most of Your Business Plans are Terrible ​
  • 8 Low Costs Way to Increase New Patient Numbers
  • Still Think You Need New Patients?​
  • Understanding Dental Insurance Plans & Gathering Medical Necessity Data ​
  • But Who is Watching the Actionable Dental Office KPL'S?
  • Make a Profit by Being Profitable ​
  • How to Take the Pain Out of Hiring for Office Managers
  • Marketing Has Changed, and You Need to Change Too
  • 8 Tips for Running a Successful Dental Practice ​
  • How to Avoid Ineffective Dental Staff Meetings ​
  • 7 Marketing Tips from an Office Manager ​
  • ​How Dental Insurers Can Begin to Pilot Teledentistry
  • 3 Mistakes Small Business Owners Make When It Comes to Managing Their Online Reputations
  • Chick-fil-A is Beating Every Competitor by Training Workers to Say 'Please' and 'Thank You'
  • 5 Key Ways to Grow Your Career​​
  • The Lean Dental Start-Up
  • 57 Definitive Practice Management ​
  • Attaining the Fully Paperless Office
  • The Importance of Client Testimonials for Dentist Websites
  • When it Comes to Dental Lease Negotiations, Timing Can Be Everything 
  • 8 Tips for Running a Successful Dental Practice
  • ​Freedom Day USA with Bob Martino 
  • The Business Side of a Today's Dental Practice ​
  • Hiring Without These Critical "Soft Skills" is a Recipe for Disaster
  • Converting Human Capital to Investment Income in Your Dental Practice
  • Best Social Media Marketing Strategy in 2019
  • Feedback is Not Enough​
  • Have a More Productive Dental Staff and Office with These 13 Tips ​
  • How to Introduce Live Video to Your Practices Digital Strategy ​
  • Top 10 Ways to Retain Your Great Employees​
  • Five Actionable Ideas to Improve Customer Experience at Checkout 
  • Breaking Free from the Shackles of Insurance with Gary Takacs ​
  • How I Started Working with Kids in Dentistry​
  • 5 Reasons Why Physicians Should Use Social Media Professionally
  • How to Spot an Intrapreneur at Your Company: The 5 Essential Traits to Look for
  • You Want Student Athletes on Your Team ​
  • 20 Office Management Tips for an Efficient Business
  • Sustain a Work Culture that Works for New Moms
  • Is Sharing Dental Office Space Right for You?
  • West Virginia Born "Freedom Day USA" Event Goes National to Thank Military and Their Families 
  • 7 Best Income Generating Assets to Invest in Today
  • Office Sharing: Practice Equity Suicide
  • How to Save Money and Improve Your Dental Practice's Productivity
  • Subscription-Based Dentistry: The Solution Dentistry Desperately Needs
  • Implementing a Business Model - Amy Deschamps 
  • 6 Keys to Develop a Successful Small Business
  • Perspective on Dental Membership Plans​
  • Improving Staff Morale Through Authentic Appreciation 
  • ​Is Dentistry Really the Fourth Best Profession​
  • How to Balance Your Staff Salaries and Maintain a Profit
  • Proven Process for New Office Buildouts with Steve O'Leary
  • 4 Tips for Surviving a Software Conversion 
  • Creating a Positive Workplace Culture- A Little Kindness Goes a Long Way​
  • The Best Tax Tips and Software for Small Businesses
  • Dental Screening Laws for Children Have Mixed Results​
  • ​30 Business Books Every Professional Should Read Before Turning 30
  • What it Takes to Run a Dental Office​​
  • Your Practice Doors are Open. Now Make Sure Exam Rooms are Full
  • Top 10 Ways to Retain Your Great Employees
  • Handling Dental Patient Cancellations and No-Shows
  • Front Desk: Help Where It Makes Sense, Without Stepping on Toes
  • HR Must Champion Innovation to Drive Agility 
  • Dental Practice Start-Up Costs: The TRUE Price to Open a New Office ​
  • Daily Rituals that Lead to High Performance in Business and Life
  • Wake-Up Call: Fixing Your Employee Cell Phone Policy ​
  • Social Media Marketing for Dentists: A Paint-by-the Numbers Guide ​
  • 7 Things I learn from Richard Branson​
  • Duke's Coach K Powerful Communication Tactic
  • 5 Noteworthy Social Networking Sites for Medical Professionals ​
  • The Business Side of Dentistry​
  • The Top 10 Tips for a Successful Dental Practice Start-Up
  • ​Transitioning to a Stronger More Profitable Practice
  • 3 Keys to Running a Successful Dental Practice 
  • Why Networking is Important for Small Business 
  • How to Prevent Praising Co-Workers from Backfiring on You​
  • Websites, SEO, and the Referral Practice
  • ​Top 7 Ways to Get More New Dental Patients to Your Practice 
  • How to Add $1,000,000 to Your Earnings While Working Less and Enjoying Your Practice More! 
  • ​The Desperate Need for Business Education in Dentistry
  • 11 Effective Dental Practice Marketing Methods Your Practice Should Use
  • Do Millennial's Want to be Shown Appreciation Differently?​
  • The Hidden Earning Potential in Matrixed Organizations ​
  • ​8 Tips for Running a Successful Dental Practice 
  • 100 Tips from 100 Practice Management Experts in 100 Words or Less
  • ​The Business of Dentistry
  • 57 Definitive Practice Management Tips from Expert Dental Consultants 
  • How Successful Entrepreneurs REALLY Think ​
  • ​19 Genius Dental Marketing Ideas to Grow Your Practice
  • ​The Best Dental Websites of 2018
  • 7 Steps to Improving Leadership in the Dental Practice​
  • Good Dentistry from the Patient's Perspective ​
  • Dr. Anissa Holmes on FB Advertising ​
  • ​11 Ways to Make Your Dental Practice Run More Smoothly
  • How to Reward Your Staff Without Spending a Chunk of Change
  • ​6 Keys to Improving Your Team's Customer Service Skills
  • How to Launch a Successful Start-Up Dental Practice ​
  • The Importance of Faculty Calibration in Preclinical Dental Hygiene Education ​
  • Dental Marketing for Beginners- ProSites Dental Marketing Wisdom Podcast ​
  • How to Improve Your Website: 15 Ways to Fix Your Site Immediately
  • Communication Skills of Top-Producing Practices 
  • 9 Tips for Running a Successful Dental Practice
  • Six Ways to Grow Your Job​
  • Is Dentistry a Business or a Profession?​
  • 3 Important Dental Marketing Trends of 2019
  • The Desperate Need for Business Education in Dentistry ​
  • Freedom Day 
  • ​The Business Side of Dentistry
  • ​Peter Diamandis's 9 Rules for Building a Successful Business
  • Top 10 Mistakes Employers Make that Lead to Employment-Related Litigation, and How to Avoid Them  ​
  • Dental Patient Transportation Issues? There's an App for That!​
  • Strategies for the Business of Dentistry- Part 1: Overview for Success​
  • 8 Networking Skills that Every Professional Needs to Have
  • When Women Control the Money Female Founders Get Funded
  • 1090 Digital Scanning and Being Profitable with Steven Roth: Dentistry Uncensored with Howard Farran
  • The Founder of Panera Bread: 'I Wish I'd Fired More People'​
  • 7 Top Dental Office Designs & Trends

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