Patients need to hear from their dentists too: Here’s a proactive patient communication tool for dentists to use
Lots of things are swirling around in our heads right now regarding our dental practices, our staffs, and our health, both physically and financially. First, we ran through “How do I keep my family safe and healthy?” and then quickly turned to “How do I keep my practice running and take care of my team?” Fortunately, there has been a sea of communication to dentists about clinical protocols and business strategies to react to the coronavirus crisis. But last week, we realized there was a gap--our practices had not provided similar direction for our patients. If you look online there is not much information directed to patients about what to do or expect during this time when they cannot easily come into our offices.
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