Still think you need new patients?
![dental patient smiling in operatory chair](/uploads/4/3/7/3/43731917/published/1905degld-p01.png?1560279503)
It has been reported that the normal attrition rate for dental practices is one of the highest in health care—over 20%.1 Some attrition is obviously natural—patients leave a practice due to job changes, moves, and other life-changing events. In other instances, and more commonly, patients leave due to an unsatisfactory experience with the dentist or dentist’s team. In this scenario, the bad experience is often cost-related. If pricing is not transparent, patients can become frustrated if they don’t understand why and what they’re being charged....
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