Teaching home care instructions to rude patients

A patient recently made a very insulting remark to me when I was attempting to teach him how to brush his teeth. He said, “Young lady, I’ll have you know I’m 78 years old, and the last thing I need today is you telling me that I don’t know how to brush my teeth!” I can’t remember any patient ever speaking to me like that, and I was caught totally off guard. I was speechless! To make things worse, when the doctor came in to do the exam, the patient told him that he did not appreciate “the insinuation that I do not know how to brush my own damn teeth.” In the future, he would prefer if I worked in silence.
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