Getting Dental Treatment Plan Acceptance Starts with These 7 Tips
Many things can get in the way of treatment plan acceptance, including the perception that you are "upselling" patients. International speaker Mark Hyman, DDS, MAGD, shares his best suggestions for helping patients progress with treatment plans.
Dr Hyman says that if you don't know your patient and you don't know what they value, that is where misunderstandings occur. It would help if you discovered the patient's goals for their health, teeth, and smile. Otherwise, he says your solution could be seen by patients as upselling even though you consider it part of upholding your responsibility as a healthcare provider.
For example, people use the term upselling when patients think the treatment is unnecessary. Dr Hyman points out that if you do not have a relationship with your patient, it is challenging to offer an appropriate treatment plan for where the patient is in their life...
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Dr Hyman says that if you don't know your patient and you don't know what they value, that is where misunderstandings occur. It would help if you discovered the patient's goals for their health, teeth, and smile. Otherwise, he says your solution could be seen by patients as upselling even though you consider it part of upholding your responsibility as a healthcare provider.
For example, people use the term upselling when patients think the treatment is unnecessary. Dr Hyman points out that if you do not have a relationship with your patient, it is challenging to offer an appropriate treatment plan for where the patient is in their life...
Click Here To Read More