Workplace Violence and Challenging Patient Personalities: Solutions for the Dental Professional
Workplace violence isn’t limited to an industry, a geographical region, or an office size. As with any emergency, it can manifest in a thousand different ways and often in just an instant.
In light of recent acts of workplace violence against dental professionals, how will you prepare yourself and your team should a similar event occur in your office? What is the best way to handle disruptive patients so that you can maintain a professional environment for your staff and your other patients?
While there is no fail-safe way to respond to challenging situations—and certainly no guaranteed solution—there are things you can do to lessen their negative effects and set the stage for a more positive resolution.
DentistryIQ has several enlightening articles that can help you de-escalate difficult patient encounters, create a plan in the event of an emergency, and ultimately keep your patients and team safe.
What we can learn from recent acts of workplace violence
Bethany Montoya, BAS, RDH, editorial director of Clinical Insights, explains why it is imperative to establish plans to ensure workplace safety and offers resources that can help.
Click Here to Read More
In light of recent acts of workplace violence against dental professionals, how will you prepare yourself and your team should a similar event occur in your office? What is the best way to handle disruptive patients so that you can maintain a professional environment for your staff and your other patients?
While there is no fail-safe way to respond to challenging situations—and certainly no guaranteed solution—there are things you can do to lessen their negative effects and set the stage for a more positive resolution.
DentistryIQ has several enlightening articles that can help you de-escalate difficult patient encounters, create a plan in the event of an emergency, and ultimately keep your patients and team safe.
What we can learn from recent acts of workplace violence
Bethany Montoya, BAS, RDH, editorial director of Clinical Insights, explains why it is imperative to establish plans to ensure workplace safety and offers resources that can help.
Click Here to Read More