Rethinking The Dental Team

I hardly ever hold a seminar anymore when I'm not approached by dentists asking where to find good or well-trained team members. It's question that demonstrates the frustration many dentists are having with recruiting and hiring highly trained, self-disciplined team members who are committed to doing an excellent job. This is not only an issue in dentistry. Every CEO I meet at national CEO meetings would like to have skilled team members dedicated to doing a great job every day. Unfortunately, this is incredibly unrealistic.

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